Privacy Policy

SAFETY INFORMATION AND PERSONAL DATA MANAGEMENT SYSTEM

WE4ALL PRIVATE COMPANY as specified in paragraph 6 (Contact Us) below, thanks you for your visit to our website as well as your interest in our company, our actions and our products. We take privacy protection seriously and we want you to feel comfortable visiting our site. Protecting your privacy when processing personal data is a major concern for us, which we take into account in our business processes.

This Privacy Policy informs users of www.we4all.com and www.we4all.gr (“Website” or “Site”) how we, as controller, within the meaning of the General Data Protection Regulation (GDPR) 679/2016 (“Privacy Policy for electronic communications “), collect and process the personal data and other information of these users in connection with the use of the website.

 

TABLE OF CONTENTS:

  1. Categories of Personal Data, Processing Purposes and Legal Bases.
  2. Third Parties and International Transport.
  3. What rights do you have and how can you claim them?
  4. Cookies, other tracking technologies, and interactive web content.
  5. How long do we maintain Personal Data?
  6. Contact us.
  7. Changes to this Privacy Policy.

 

1. CATEGORIES OF PERSONAL DATA, PROCESSING PURPOSES AND LEGAL BASES

WEBSITE DATA

When you visit our site, we will collectively collect the following site data resulting from the use of the site (indicatively): browser type and version, operating system used, website from which you visit us (referral URL), the visit , the date and time of access to our Web site and the Internet Protocol (IP) address. Your IP address will be used to allow access to our site (for more information on cookies and other tracking technologies, see also Chapter 4 (Cookies, other tracking technologies, and interactive web content).

We can complete the processing of your personal data on the following legal bases: Processing is necessary to provide you with the service, to achieve the transmission of communications and to maintain or restore the security of electronic communications networks or services or to identify technical failures and / or errors in the transmission of electronic communications.

ACCOUNT – NETWORK PLACE (AREA OF LIMITED ACCESS)

If you register and create an account on our site for access to the restricted area of WE4ALL site, we may ask you to provide your following Personal Data (inter alia): name, gender, postal address, e-mail address, telephone number, fax number, customer number, selected password for your account, and receive emails or postal messages (optionally) (together with “User Data”). We process these User Data to provide you with access to products in our limited area of site, account management, response to inquiries or requests for information, provision of desirable products or services, etc.

We may process your Personal Data on the following legal bases: Processing is necessary to provide you with the products and / or the service. In addition, processing is necessary for the performance of a contract (purchase or sale) that you submit, or when ordering, before a contract is concluded. In addition, processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require Data Protection.

We process these User Data for the purpose of providing our products and services to you by providing you with commercial materials to the extent permitted by applicable law, by protecting our business secrets and by analyzing your interests for marketing purposes.

We can process your personal data on the following legal bases: Processing is necessary to provide you with the products and / or the service. In addition, processing is necessary for the execution of a contract (purchase or sale), which you submit or when ordering before a contract is concluded. In addition, processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of personal data.

PRODUCT ORDERS

If you order a product through our Site, we may collect and process the following personal data (amongst others): User data (as defined above), product type and quantity, order date and customer order status. We process these Personal Data for the purpose of processing the contractual relationship and ordering products, complying with legal obligations, defending, introducing and exercising legal claims, providing you with commercial material in accordance with the applicable law, and analyzing your interests for marketing purposes.

We can process your personal data on the following legal bases: Processing is necessary to provide you with the products and / or the service. In addition, processing is necessary for the performance of a contract you submit, or when ordering, before a contract is concluded. In addition, processing is necessary for the purposes of legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of Personal Data.

REPAIR OF PRODUCTS

If you request to start product repair or product replacement through our Site, we may collect and process the following personal data about you (among others): User data (as defined above), type of repair service requested, Product number / serial number, serial / batch number, product quantity, invoice number and date, error description, date of order, dates related to the repair (e.g. application date) customer service requests and additional information we provide. We process such Personal Data for the purpose of handling the contractual relationship and repair of the product or replacement of the product by providing customer care services and compliance with legal obligations.

We may process your Personal Data on the following legal bases: Processing is necessary to provide you with the service. In addition, processing is necessary for the performance of a contract that you submit or when ordering before a contract is concluded. In addition, processing is necessary, for the purposes of legitimate interests, sought by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of Personal Data.

NEWSLETTER

If you request to receive our newsletter, we may collect and process (among others) User Data (as defined above). We process these User Data for the purpose of providing the newsletter and other marketing materials to the extent permitted by applicable law and your analysis of your interests for marketing purposes.

We may process your Personal Data on the following legal bases: Processing is necessary to provide you with the service. In addition, you have given your consent to the processing of your data for one or more specific purposes. In addition, processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of personal data.

OTHER ELECTRONIC FORMS AND GENERAL COMMUNICATIONS WITH US:

If you have questions, suggestions or comments, you can send us these. If you contact us (e.g. using an online form), we may collect and process the following personal data (amongst others): name, gender, title, postal address, email address, telephone number, your fax number and your question. We process this personal data to respond to your request.

We may process your Personal Data on the following legal bases: Processing is necessary to provide you with the service. In addition, processing is necessary for the performance of a contract you submit or when ordering before a contract is concluded. In addition, processing is necessary for the purposes of legitimate interests pursued by us or by a third party (see above for such interests) unless your interests or fundamental rights and freedoms require the protection of Personal Data.

In general, the provision of your Personal Information is voluntary, but in some cases it is necessary to enter into a contract with us or to receive our products / services as you have requested.

Failure to provide your personal information may result in drawbacks for you – for example, you may not be able to receive our products and services. However, unless otherwise specified, the non-provision of your Personal Data will not have legal consequences for you.

 

2. THIRD PARTIES AND INTERNATIONAL TRANSPORT

THE RECIPIENTS WITHIN THE WE4ALL COMPANY

Your Personal Information can be obtained from different recipients within WE4ALL. Depending on the categories of Personal Data and the purposes for which personal data has been collected, WE4ALL’s different entities and the WE4ALL entity’s internal parts may receive your Personal Data. For example, our IT department may have access to your account data, and our marketing and sales departments may have access to your account data or product order data. In addition, other parts of WE4ALL may have access to certain personal data about you, based on the need to know such as the legal service, the finance department or internal control.

TRANSPORT TO SERVICE PROVIDERS

We may be bound by external and internal service providers acting as our data processors to provide specific services to us, such as website service providers, order execution service providers, marketing service providers, IT support providers and other service providers support us to maintain our business relationship with you in any other way. When providing such services, the external service or internal providers may have access to and / or process your Personal Data. We require service providers to apply security safeguards to ensure the privacy and security of your personal data.

OTHER RECIPIENTS

We may transfer – in accordance with the applicable Data Protection Act – Personal Data to law enforcement agencies, government authorities, judicial authorities, legal counselors, external consultants or business partners. In the case of a merger or redemption, personal data may be transferred to third parties involved in the merger or takeover. We will not disclose your Personal Information to third parties for advertising or marketing purposes or for any other purpose without permission.

INTERNATIONAL TRANSPORT OF PERSONAL DATA

The Personal Data we collect or receive about you may be transferred and processed by recipients within or outside the European Economic Area (EEA). For recipients outside the EEA, some are certified in accordance with the EU-US Personal Data Protection Act and others are in countries with proficiency decisions and in any case the transfer is recognized in this way as providing an adequate level of Data Protection by the European perspective of data protection law. Other recipients may be in countries that do not offer an adequate level of protection from the European data protection perspective. We will take all necessary steps to ensure that EEA transfers are adequately protected, as required by applicable data protection legislation. As regards transfers to countries that do not provide an adequate level of data protection, we will support the transfer to appropriate safeguards, such as the standard Data Protection Clauses adopted by the European Commission or the Supervisory Authority, of approved Codes of Conduct, together with binding and implementing commitments beneficiary or approved certification mechanisms, as well as binding and enforceable commitments of the beneficiary.

 

3. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU CLAIM YOUR RIGHTS?

If you have consented to the collection, processing and use of your Personal Information (in particular, regarding receiving direct marketing communications via e-mail, SMS / MMS, fax and telephone), you may withdraw your consent at any time, future result. In addition, you may object to the use of your Personal Information for marketing purposes (see below for more information about the right of defense).

In accordance with the applicable Data Protection Act, you may have the right: (i) to request access to your Personal Data, (ii) to request the correction of Your Personal Data, (iii) to request the deletion of Your Personal Data, (iv) Request a limitation on the processing of your Personal Data, v) Claim the portability of the data, (vi) Prohibit the processing of Your Personal Data (including objection to the creation of a Profile), and (vii) rights in relation to the automated decision making.

Please note that the above rights may be modified in accordance with the applicable Data Protection Act. Below you will find more information about your rights as long as GDPR is true:

(i) Right to request access to your Personal Information:

You may have the right to receive from us a confirmation as to whether or not Personal Data concerning you is being considered and, in this case, to request access to your Personal Data. This access information includes – among other things – the purposes of the processing, the categories of relevant Personal Data and the recipients or categories of recipients to whom the personal data has been or will be disclosed.

You may have the right to obtain a copy of the personal data being processed. For further copies requested by you, we can charge a reasonable fee based on administrative costs.

(ii) Right to apply for a correction:

You may have the right to receive from us the correction of inaccurate Personal Data relating to you. Depending on the purpose of the processing, you may have the right to fill in incomplete personal data, including the provision of a supplementary statement.

(iii) Right to write-off (right to forgiveness):

In some cases, you may have the right to receive from us the deletion of the Personal Data relating to you and you may need to delete these Personal Data.

(iv) Right to limited processing:

In some cases, you may have the right to receive from us a limitation on the processing of your Personal Data. In this case, the corresponding data will be marked and can only be processed by us for some purposes.

(v) Data portability request:

In some cases, you may have the right to receive the Personal Data about you that you have provided us in a structured, widely used and mechanically readable form, and you may be entitled to transmit this data to another entity without any hindrance from U.S.

(vi) Right of defense:

In some cases, you may have the right to terminate, for reasons related to your particular situation, at any time by processing your Personal Data from us and to relieve us from processing your Personal Data. Such a right of resignation may apply especially if WE4ALL collects and processes your Personal Data for profile purposes in order to better understand your business interests in its products and services. In addition, you can oppose the use of your email direct marketing data. If you have the right to oppose and exercise this right, your Personal Data will no longer be processed for these purposes by us. To exercise this right, please contact us as described in Chapter 6 (Contact Us) below.

However, such a right of protest may not exist, especially if the processing of your Personal Data is necessary to take action prior to the conclusion of a contract or the performance of a contract already concluded.

If you have given us your consent for direct marketing purposes (e.g. you have been actively subscribed to our newsletters), you can withdraw your consent as described at the beginning of this chapter (3).

(vii) Other rights related to automatic decision making:

In addition, under certain circumstances, with regard to automated individual decision-making, you have the right to obtain human intervention, express your point of view and challenge the decision.

To exercise your rights, please contact us as described in Chapter 6 (Contact Us) below.

You also have the right to file a complaint with the relevant Data Protection Supervisor. You may exercise this right with a Supervisory Authority, in particular in the Member State of your habitual residence, at the place of work or at the place where the alleged infringement is committed.

 

4. COOKIES, OTHER MONITORING TECHNOLOGIES AND INTERACTIVE INTERNET CONTENT

Cookies and other tracking technologies:

We and our service providers use cookies, beacons and embedded scripts in relation to the Site.

  • Cookies are small text files stored on your computer when you visit our site. Cookies allow a website to recognize a specific device or browser. The use of cookies is a common practice among websites to collect information about visitors’ activities when using the site.
  • Beacons are small graphic images (also known as pixel tags or clear GIFs) that can be included on our sites and usually work in conjunction with cookies to identify users and user behavior.
  • A built-in script is a programming code designed to collect information about your interactions with the site, such as clicked links. The code is temporarily downloaded to your device by the web server or a third-party service provider, is only active when you are connected to the sites and deactivated or deleted after it.

The above technologies are used to manage the site, analyze trends, services and products, and track user movements around the site.

The following table lists more detailed information about cookies and similar technologies we use on websites, their purpose, and how you can opt out of using these cookies and related technologies.

Required cookies:

The required cookies allow you to browse the Web site and use its features, such as access to secure sites on the Web site or product ordering.

If you have chosen to identify yourself with us, we use cookies that contain information to be able to identify you in a unique way. Each time you sign in to sites, a cookie containing a unique ID associated with your account is placed by the browser on your device. These cookies allow us to identify uniquely when you are logged in to the Website and edit your online transactions and requests.

To learn how to opt out of these cookies using your browser settings, click here:

or refer to the browser manual. Please note that the exception may affect the functionality of the Site.

Function Cookies:

Functional cookies allow sites to remember the information you have entered or the choices you make (such as your User Data as defined above) and offer you more personal features. These cookies also allow you to optimize the use of our services after you sign in. These cookies can also be used to remember the changes you’ve made to text size, fonts, and other parts of web pages that you can customize.

You can also opt out of using cookies using the browser settings, see above.

Monitoring technologies:

We occasionally involve third parties to track and analyze usage and volume statistics by people visiting the site. Cookies are used to allow statistical analysis of the use of this Site by its visitors, as well as the display of content or advertisements related to use. The resulting data is processed and stored exclusively in our account and are therefore subject to European Data Protection Laws and Standards.

The processing of Personal Data is necessary for the purposes of the legitimate interests pursued by us (see also below). Our interest is to optimize our offer on the internet and our website. Since the private sphere of our visitors is important to us, data that can allow us to draw conclusions about the individual, such as IP addresses and login or device IDs, anonymous or pseudonym, will be deleted as soon as possible. Data is not used for other purposes, and Personal Data is not transferred to third parties.

Interactive content on the web:

Our site uses technologies to display specific content to you, such as video players, site maps, or other interactive content, online. These technologies are stored on the service provider’s server, and cookies and other tracking technology can be used by the service provider. Additionally, we can use some auto-fill features to help you fill in your address information. Also, this data can be shared with a service provider that makes this feature available to you.

Legal bases:

We may process your Privacy with respect to cookies, other tracking technologies and interactive online content on the following legal bases: Processing is necessary to provide you with the products and services, to achieve the transmission of communication and to maintain or restore the security of electronic communications networks or services, or to detect technical failures and / or errors in the transmission of electronic communications. In addition, you have given your consent to the Processing of Your Data for one or more specific purposes. Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (see above for such interests),

 

5. How long do we keep your Personal Data?

Your Personal Data will be retained as necessary to provide you with the products and services you have requested. After deleting your account or otherwise terminating your relationship with us, we will either erase your Personal Data, or we will anonymize your Personal Data, unless legal retention requirements (such as, for example, tax purposes) apply. We may maintain your contact information and interests in our products or services for a longer period of time if WE4ALL is allowed to send you marketing material. It may also be required by applicable law to retain some of your Personal Information for a period of 10 years after the relevant tax period. We may also retain your Personal Data after termination of the contractual relationship, if your Personal Data is necessary to comply with other applicable Laws or if we need your Personal Data to identify, exercise or defend a legal claim. As far as possible, we will restrict the processing of your Personal Data for such limited purposes after the termination of the contractual relationship.

 

6. Contact us:

If you want to exercise your privacy rights as outlined in Section 3, or if you have any concerns or questions about this Privacy Policy, please contact us:

Company name: WE4ALL NPO
Commercial title: WE4ALL
Hellenic Business Registry number: 153996703000
VAT number: 997005762
Address: ALEKOU PANAGOULI 88
ZIP: 15343
Area: AG. PARASKEVI
City: ATHENS
Administrator: Bogdanos Antonios of Ioannis, home address Apollonos 41, Kantza, Pallini
Phone: +30 2117703035
E-mail: info@we4all.com
Capital: €5.000 Capital contribution

The contact details of our Data Protection Officer are as follows:

Ioannis Iliopoulos, contact number: +306984610559, email: john@we4all.com

 

7. Changes to this Privacy Policy

We may update this Privacy Policy in response to changing legal, regulatory or functional requirements. We will notify you of any such changes, even when they enter into force, in the manner required by applicable law.

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